Shipping policy
1. Where we ship
We ship within the United States.
We do not currently ship internationally. Delivery addresses must be within the United States, including PO boxes where the carrier accepts them.
2. Shipping rates
Standard shipping is $8.00, orders over $70 ship free, and express delivery is $15.00.
The rate that applies is calculated at checkout before you pay. The free-shipping threshold is assessed on the order total.
3. Order cutoff
Orders placed before 12 PM Eastern are processed the same business day.
Orders placed after that time are picked up on the next business day. Business days are Monday to Friday and exclude public holidays.
4. Handling time
Orders are prepared and dispatched within 1–2 business days.
Handling covers picking, checking and packing the garment. Items needing a final press before dispatch may sit at the far end of that window.
5. Transit time
Once dispatched, delivery takes 4–8 business days.
Transit time depends on the destination and is separate from handling time. Add the two together to estimate arrival: most orders land within 5–10 business days of being placed.
6. Tracking
A tracking number is emailed to you when your order is dispatched.
If tracking has not updated for several business days, email support@astoriaboutique.com with your order number and we will follow it up with the carrier.
7. Wrong or damaged deliveries
If your order arrives damaged or is not what you ordered, contact us within the return window and we will cover the return shipping.
Photographs of the item and the packaging help us resolve it faster. See the Refund Policy for how the replacement or refund is handled.
8. Questions
Email support@astoriaboutique.com and we will respond within 3 business days.
For anything urgent, call the shop on (917) 478-4143 during opening hours.